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The User Is Visibly Frustrated

https://pscanf.com/s/354/
31•croes•1h ago

Comments

em-bee•29m ago
behaving like a human is not the problem. behaving unpredictably is. not doing what i expect, or rather not being able to define what i can expect is what's bothering me.

but the real kicker is: getting frustrated creates stress, that's unhealthy and makes for a hostile work environment. as much as i sympathize with the idea that AI tools can be more helpful than they cause pain, i am simply not interested in working in a hostile painful work environment. my health and my dignity are not up for negotiation. even if that costs me a lot of job opportunities.

that's also why i am not working with windows. that too costs me a lot of job opportunities. but again, i'd rather keep my dignity and my sanity.

bad_username•26m ago
> furiously hammering on my laptop “WHAT THE FUCK DID YOU DO???”. The recipient of these tirades is, you might have guessed, a coding agent. It’s completely pointless, I know.

I believe it's worth than pointless. IMO adding such things to the context "configures" the AI to reproduce the statistics of conversations where people swore, shouted, and were unprofessional (despite the alignment runing and all that), where quality content is rarer to find. So this is bound to decrease the quality of the LLM output.

wcoenen•24m ago
The UX problem is elsewhere I think. Many users probably don't realize that the agent's context window is limited, and that clever compaction is happening regularly to make it seem infinite. But that necessarily means the agent has to forget stuff.

As a result, users will keep reusing the same coding or chat session again and again. While it would be better to start fresh for unrelated tasks.

eahm•20m ago
Oh now I get it, it's an Italian thing.

"Why the fuck did you add shit I didn't ask for?" or lol "Do as I ask, nothing more.. machine."

"Stop asking at the end, I'll ask what I need."

"Stop talking like you're human."

They can be very useful but it takes time to learn how to use them usefully. From what I learned it's all or mostly stuff you can already do but you can use an LLM to do it in 30 mins instead of 3 days.

Fun times.

nnevatie•11m ago
> WHAT THE FUCK DID YOU DO???

For me, this doesn't require using an AI agent/model, even. Just using Windows and watching it freeze its File Explorer for the nth time does it for me. How did we end up here were the software/OS stack is so shit it can barely be used for the most trivial things, is wildly beyond me.

wood_spirit•11m ago
I think we’d get just as frustrated with a dumb robot. It’s the dumbness that is the problem.
krackers•8m ago
You'd get equally frustrated with a teammate who decided to delete failing tests when you told them to fix the build breakage.
gnarlouse•10m ago
iirc, Claude Code has literal flags to detect frustration from the leak a few months ago, and I've since really stopped cursing at the LLM.
MaxikCZ•5m ago
> drop the human pretense entirely. Make the agent sound clinical, robotic

Id pay to be able to reliably set LLMs to this mode, but ofc because LLMs are taught on corpus of HUMAN text, they always, sooner or later, return to the good old penpal mode.

Also, in Claude Desktop app, I ask to edit a file, it complains it cant access files, I then realize im in Chat and not Code interface. Why cant such a smart machine figure out to switch the modes, or borrow the skills/abilities from one tab away into this tab? Instead I get A4 page of text explaninig what can I do to edit the file myself or how to feed it, but the "just click Code" is just never there. I would guess this is just a system prompt away, why is all this still so neglected?

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