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Microsoft degrades functionality of perpetually-licensed offline products

https://consumerrights.wiki/w/Microsoft_Office_2019_and_2021_for_Mac_view-only_conversion_(2026)
163•antipurist•1h ago

Comments

superkuh•53m ago
Another situation in which the fragility of CA TLS creates finite and very short software lifetimes. No software that uses CA TLS can say their applications "will continue to function". But Microsoft did and that's on them.
Kapura•51m ago
you're acting like this wasn't intentional
superkuh•47m ago
I don't mean to imply it isn't. I wouldn't be surpised. I just have no evidence of such. CA TLS is messy and pretty much impossible to get right even over medium timescales.

But it does reminds me of when Garmin GPS would make the storage filesystem limited to say, 3GB of read size, then offer "lifetime map updates" while knowing that in a few years the new map size will not be readable on old Garmin devices.

harry8•37m ago
“ the original 2023 end-of-support page had been re-dated and rewritten on Microsoft's site; the "continue to function" clause was removed”

You sound like a shill trying to muddy the waters. It’s petty clear when they silently change their web pages to delete features sold that it’s quite deliberate or did they accidentally do that too? Do you have a direct or indirect relationship with microsoft perchance or just missed it in TFA maybe?

superkuh•8m ago
Far from it. I'm a "shill" for my own private cause of trying to point out that CA TLS is so bad it cannot be differentiated from malicious behavior and offers as a cover for it. Also, did you not read, "But Microsoft did and that's on them.". I have no relation to microsoft.
gchamonlive•45m ago
Maybe it wasn't which is worse, meaning Microsoft despite being in the top 10 most valuable companies in the world can't even get these basic details right. I think assuming this was intentional is actually giving Microsoft the benefit of the doubt tbh.
Kapura•36m ago
do you like, not understand how capitalism does to tech
gchamonlive•30m ago
The semantic function of modulators like "maybe" and "I think" implies the statement is hypothetical. My comment was intended to subvert the expectations around the intentionality behind Microsoft actions to make it look even worse than it is. It's got nothing to do with the enshitification of products in closed software immersed in our current economic ethos. I hope this clarifies my "understanding of [what] capitalism does to tech".

But I'm fun at parties, I swear :P

crest•50m ago
This should be treated as an organised crime syndicate stealing the purchase price from every customer.
ronbenton•48m ago
I’m shocked I say. Shocked.
gchamonlive•47m ago
Utterly flabbergasted
Ygg2•33m ago
Well. Not that shocked.
dangus•46m ago
I would encourage affected customers to go to small claims court. You’ll probably get a default judgment. Small claims court was created for just this type of issue.
harry8•43m ago
But they’ve got you. Nobody uses Microsoft office turdware unless they’re locked in and have to.

You lose access to it. You’re cooked.

Barbing•40m ago
I actually have a retiree in mind to whom I’ll have to recommend LibreOffice https://libreoffice.org
dangus•40m ago
You’re right, I’m sure nobody’s made any kind of mass activation scripts that you could find online and get a better experience than paying customers.
thfuran•36m ago
If you’re cooked because of Microsoft’s willful destruction of property, that just means it’s not a small claim anymore.
amluto•39m ago
IMO it would be better if there was a general mechanism to prevent profiting from corrupt business practices. For example, a court could determine how much money Microsoft made by selling perpetual licenses that turned out to be a lie, add interest, add a 50% penalty, and require Microsoft to pay all of that into a trust to be collected by any customers harmed.

The point would not be so much to help the customers but to cause the actual cost to Microsoft to be sufficiently high as to disincentivize corrupt behavior.

notamario•46m ago
Yarr, this be thievery.
gchamonlive•41m ago
You don't ask to talk to Microsoft representatives anymore, you invoke the code for the right of parley.
bitwize•14m ago
Aye, but the Pirates' Code is more what ye call guidelines than actual rules.
nikcub•40m ago
I believe the urgent deprecation timeline here may be related to ai labs using offline licensed Office in agents as part of workflows and Office integration. Microsoft wants _each_ agent instance to be a separate license[0]

There was always a probability that Microsoft were going to funnel offline users into O365 at some point - but I imagined that to take place over months / years not weeks and days.

Buying a single license for thousands of agents may have expedited that. It has resulted in non-Microsoft labs having better ai integration into their products than Microsoft. They're mildly upset by that.

[0] https://www.businessinsider.com/microsoft-executive-suggests...

wmf•33m ago
These are single-machine licenses. I doubt thousands of agents can run on a single machine.
Retr0id•30m ago
Unless you snapshot a VM and run clones of it.
varispeed•30m ago
How do you define a single machine?
koolala•26m ago
One OS instance.
wmf•
thunfischtoast•40m ago
When the pirated version is truer to the original contract than the official version. What a time to be alive.
userbinator•36m ago
Could be as little as a one-byte difference to patch out the expiry check.
varispeed•29m ago
Sometimes one bit.
teaearlgraycold•29m ago
Damn, you could create an illegal number by sharing an offset+value.
Retr0id•27m ago
Or indeed an illegal LLM prompt: "/goal locate and patch out the licensing check"
angry_octet•22m ago
Enforcing your rights under your contract by patching out some cert validation checks seems legal to me. Maybe not in places with anti-circumvention laws, but elsewhere it seems fine.
CamperBob2•22m ago
When buying isn't owning, pirating isn't stealing.
nytesky•40m ago
Did Apple pay them to drop support to boost their revamped Numbers/Pages/Keynote suite (ClarisWorks Infitniy.0).

Obviously this is a joke, though there was a period when Microsoft invested in Apple to serve as a stand-in foil for the anti-trust lawsuit. So tactical investing for something other than monetary ROI has precedent …

jdswain•26m ago
In a way it's not a joke. I was just considering that myself. I pay for a M365 family license, but when I think about it, I could do everything I actually use it for in Numbers and Pages. The only thing is file format compatibility, it is useful to be able to open word documents and be sure the formatting is correct, but even that is less important than it used to be. I used to make use of Office to edit work documents on my Mac, but security considerations prevent this now.
philistine•4m ago
Switch to iWork and get a copy of LibreOffice whenever an old docx document looks funky in Pages.

Buy yourself something nice every month with the money you save.

____tom____•38m ago
So, do I just disable updates?

How do I do that?

altairprime•30m ago
As described, the licensing system will fail you into readonly locally unless you subscribe Office Clippy 365, buy Office 2024, apply Office 2021 updates, or (not listed) apply third-party licensing cracks for Office 2019.

Presumably we’ll know soon if network firewalling the licensing server helps, but I expect it’ll just delay the intentional failure by a few months at best.

jandrese•27m ago
No, the problem is the software has an internal certificate that is about to expire.

This is exactly the sort of scenario where I do not feel bad at all tracking down an online crack that disables the certificate check.

That said, it is probably not in Microsoft's best interest for people to have a legitimate reason to discover how much easier life can be if you pirate software.

userbinator•38m ago
Microsoft 365 apps use a digital certificate to validate licensing. The certificate currently in use expires on July 13, 2026.

...and I'd almost be willing to bet that, as usual, the cracked version will remain perfectly functional.

bastawhiz•37m ago
Interesting that the deadline is checks notes one day before the Nightmare deadline. Definitely not a coincidence, right?
jefecoon•32m ago
class action lawsuit?

maybe i'll eventually get a settlement for my multiple Office Mac licenses that won't buy me a latte. what a joke.

note to self: never buy anything from MSFT ever again.

g023•30m ago
When did "hate the customer" become a thing?
cm11•26m ago
Your satisfaction is your margin is their opportunity.
drnick1•25m ago
Just use LibreOffice or other better tools like TeX instead of a WYSIWYG editor. With AI it is easier than ever to port existing documents, even if you have to OCR the original.
nine_k•21m ago
The problem is when your counterparty sends and expects MSO documents with latest advanced features.
IFC_LLC•19m ago
The best company to do Microsoft in is Microsoft.

They are responsible for awesome sales of MacBook Neo.

dmitrygr•15m ago
Sound like Microsoft's given me permission to make some binary patches to return functionality I already paid for, and to share it with my 7 billion closest friends. Cool.
systemBuilder•12m ago
Only morons use microsoft office products willingly. Haven't bought a copy of office, ever. I used to buy corporate laptops for $200 with $250 copies of office on them. Have been 100% on google docs since 2015.
866-RON-0-FEZ•10m ago
I am impacted by this and am furious about it. Mostly because I'm reading about it here and not from, you know, Microsoft, of whom I am a customer.

If Apple can release updates for ancient iOS versions to update certificates years after the fact, then these fucking assholes can do the same. The auto-update functionality is there. They are choosing not to use it.

wmf•30m ago
The general mechanism is lawsuits; in this case class action lawsuits.
r-johnv•14m ago
But you most likely signed a binding arbitration clause in the TOS
15m ago
The answer is far more comprehensive than I imagined.

"...run one instance of the software on your device (the licensed device), for use by one person at a time... In this agreement, “device” means a local hardware system (whether physical or virtual) with an internal storage device capable of running the software. A hardware partition or blade is considered to be a device. For purposes of this agreement, “device” does not include any hardware system (whether physical or virtual) on which the software is installed or accessed solely for remote use over a network.

this license does not give you any right to ... use the software as server software or to operate the device as a server; use the software to offer commercial hosting services; make the software available for simultaneous use by more than one user over a network; install the software on a server for remote access or use over a network; or install the software on a device for use only by remote users

This license allows you to install only one instance of the software for use on one device, whether that device is physical or virtual. If you want to use the software on more than one virtual device, you must obtain a separate license for each instance.

Microsoft may require you to activate the software over the Internet in order for you to use the software. ... The software may periodically and automatically reconnect to the Internet to confirm the license associated with the licensed device. If you do not reconnect your device to the Internet when required as part of the activation or reactivation process, the software may operate with reduced functionality.

We hope we never have a dispute, but if we do, you and we agree to try for 60 days, upon receipt of a Notice of Dispute, to resolve it informally. If we can’t, you and we agree to binding individual arbitration before the American Arbitration Association (“AAA”) under the Federal Arbitration Act (“FAA”), and not to sue in court in front of a judge or jury. ... Class action lawsuits, class-wide arbitrations, private attorney-general actions, requests for public injunctions and any other proceeding where someone acts in a representative capacity aren’t allowed."

https://www.microsoft.com/content/dam/microsoft/usetm/docume...

nine_k•24m ago
They can only use it to run a particular tool related to a piece of MSO software. This may be a relatively short operation, a relatively small part of an agent's activity. Then hundreds of agents can use a single machine with MSO, similarly to how hundreds of CI/CD workers can collectively use a single machine dedicated e.g. to providing secrets and signing binaries.
jimmaswell•16m ago
Thousands of agents could remote into one strong enough machine, or even use DCOM.
striking•28m ago
> Windows and Android versions of Office are not affected by the certificate expiry.
asveikau•20m ago
Is it me or are people too eager to "one track mind" everything into AI? If I had said thirty years ago that Microsoft would remote disable old copies of Office asking you to upgrade, literally no one would be surprised. This is standard MO for Microsoft, even in a world without AI.
jasonfarnon•13m ago
"literally no one would be surprised" Microsoft 30 years ago was the gold standard for bending over backwards for backward compatibility. For the proposition that once you have purchased one of their products, you didn't have to maintain any further relationship with the company. This behavior is strictly the new 2010s Apple-like microsoft.
doctorpangloss•10m ago
...on a Mac?
philistine•6m ago
Yeah that makes no sense. Those AI are not running macOS instances to make you a docx. If anything, I’d expect them to write the weirdo xml of that cursed file format directly.
866-RON-0-FEZ•7m ago
What are you talking about?

Microsoft's perpetual licenses have to "check in" periodically or they lose their activation.

They do sell truly offline licenses to high-trust cloak and dagger types, but they are not available to the unwashed masses.

Microsoft degrades functionality of perpetually-licensed offline products

https://consumerrights.wiki/w/Microsoft_Office_2019_and_2021_for_Mac_view-only_conversion_(2026)
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