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Proton AG Services is currently experiencing some issues

https://status.proton.me/incidents/01lxtcq155lc
17•exploraz•1h ago

Comments

fp64•1h ago
And interesting feeling not being able to check your email on a paid service. I haven't had that in decades.
root-parent•54m ago
Have you used Azure?
fp64•36m ago
No? I try to pick reliable services.
aarondong•52m ago
literally signed up for proton mail, their yearly paid plan, around half an hour ago.

I assumed an email service was supposed to be stable first, given how important it is. I was going to use proton mail as my contact email with my domain registrar.

This outage may change my mind.

REFUND?

heyheyhouhou•46m ago
I've been using Proton for few years already and I did not have a single issue
exploraz•41m ago
(relevant context in another submission: https://news.ycombinator.com/item?id=48859976)
InsideOutSanta•38m ago
All services have outages. The difference is that when Outlook goes out (https://uptime.qodex.ai/outlook/incidents), it's a happy occasion because nobody can work and we all take an hour off, but when something like Proton goes offline, we're the only ones who can't access our important stuff.

Anyway, point is, Proton is generally very reliable, but shit happens.

aarondong•33m ago
Yeah, just the timing couldn't feel worse in my case. Right after doing some security shuffling and signing up. recency bias
embedding-shape•33m ago
> All services have outages.

I've found this to be true too, that's why I've moved most of my personal email to my own email servers, so at least I can decide when those outages happen, as they tend to mostly happen when you do some changes, not just randomly by themselves. At once you've setup monitoring and recovery for the usual suspects (disks, network, etc).

8cvor6j844qw_d6•17m ago
Their SimpleLogin service will very rarely, but I've caught it a twice this year, will experience delayed emails up to an hour, then you'll receive a burst of delayed emails all at once.

Fun times when you need magic link logins.

imzadi•33m ago
I've had proton for years and have no complaints. I can only think of one or two other outages in that time. Most services do have outages from time to time. tbf, I don't seem to be having any issues with proton today, so far.
aarondong•26m ago
Ok good to know it isn't a complete auth outage. I might keep proton, not sure about other options.
tossandthrow•8m ago
Proton is horrible. Notoriously bad email service.

I ended it after they only sent half my email to my accountant because they would apparently send the server saved draft version, which was not made current when I clicked send.

surgical_fire•4m ago
I have been a Proton user for the past 4 years.

No complaints so far.

Saris•3m ago
What made you pick proton over something like mailbox.org? You'd get real calendar and contacts sync, IMAP and POP access, custom domains, and so on..

Proton seems really limited for what you get, and the webmail is absolutely abysmal in performance and design.

RetroTechie•51m ago
Created an account there some months ago, logged in & checked my email a # of times since then.

Plz someone tell me that didn't contribute to this outage! Didn't intend to cause trouble for anyone.

johnbarron•24m ago
Depends...how large were your attachments?

Write code like a human will maintain it

https://unstack.io/write-code-like-a-human-will-maintain-it
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Proton AG Services is currently experiencing some issues

https://status.proton.me/incidents/01lxtcq155lc
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