So Claude is now on vacation and is unavailable.
While there is some lock-in for the hardest tasks, for most of what people do LLMs are rapidly becoming a commodity.
In fact, right this minute I have Opus benchmarking Kimi alongside itself to determine which workflows we'll switch to using Kimi by default and Opus as the fallback instead of vice versa. It has already conceded Kimi does better on several tasks.
Instead you should be compensated for your losses - the time and money it took you to repair that tyre.
Same with a web service. If I pay for 24 * 7 service and it's not working when I go to use it, I want compensation for my time and effort resolving the matter.
For some that'll be small - eg. Searching Google instead, taking 30 seconds. For others it'll be a big headache.
But downtime of 1 hour is almost certainly more costly for the consumer than 1/30/24 * subscription price.
When you miss 1h of your job, do you give back a month for free?
If I needed to fall back on OpenRouter, it'd be paid per token, of course, but that'd take 4 major providers being down, in which case I suspect I'll have more critical things to worry about.
As it is, I use more than I could with a single $200 Claude Max subscription anyway, so I distribute my tasks across multiple providers.
Even without that it's cheap insurance given the cost of lost time.
bashtoni•1h ago
Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety').
Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.
cbg0•1h ago
OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.
genidoi•45m ago
solenoid0937•43m ago
hangrybear666•23m ago
dchftcs•22m ago
bob1029•20m ago
https://qz.com/openai-investor-memo-compute-advantage-anthro...
cbg0•16m ago
There's less clear info about this from Anthropic's side, but given their frequent issues and lack of resets and overall less usage given to users on their subscriptions plans, it's a pretty simple conclusion to draw.
smoe•5m ago
I don’t think Codex’s 99.98% uptime vs Claude Code’s 99.44%, is just due to OAI having more hardware to run it on.
https://status.openai.com/
https://status.claude.com/
solenoid0937•58m ago
londons_explore•55m ago
Best would be a free week/month for anyone who sent a request during the downtime.
bigDinosaur•48m ago
solenoid0937•45m ago
This is bizarrely out of touch. It would be a courtesy but it's not a "reasonable expectation" at all.
At best you could maybe reasonably expect a prorated refund for the time of unavailability, but then Fable was still available.
ShinTakuya•33m ago
londons_explore•6m ago
anon_anon12•48m ago
nubinetwork•3m ago