> “I’ve got four bottles of something that I take twice a week sitting here,” Callaghan said.

Profits are up! A smashing success!

>A pharmacy chain in Vermont implemented AI for efficiency. It’s led to delays, incorrect information and privacy concerns.

You should post the entire title.

Honest question, why aren’t pills dispensed by machines?

I get that a pharmacist should review the prescription. And let’s say you even want employee-customer interaction; which is great.

But dispensing X pills from one bottle to another bottle is a solved problem right?

A paradoxical situation here is that they are probably not using the frontier models because compliance and other stamps of approval but this packaged approved AI is making silly mistakes in reading forms

unrelated, but post's photo - the building - reminds me a cat face

It seems like the article's unspoken consensus is if they hired people (ideally local) and paid them a living wage it would go back to working well enough like it did before they attempted the bot.

I wonder why no one brought that up as a solution?

When is this madness going to stop? We need to do better as a society.