We didn’t get to the point of self-built prompts, as the article suggests, but it’s an intriguing idea.
In other words, provide my AI with tools, instead of providing me an AI that uses your tools.
That way, my AI can bring all the context it needs, and I can bring all of the settings and knowledge about what I want with me. I don't want a fractured world of tons of AIs i interact with where I have to explain all the fundamental information about what I want and how I work every time.
This also has the benefit of sidestepping the issue the essay is talking about. You provide a consistent tool, and the AI weirdness is not your issue anymore. You don't have to worry about solving for all the weird ways people prompt the AI, or the ways they break.
Companies want ai to replace human customer service decision making, which means it can’t just be an api that an external agent can interact with, because it needs private knowledge of company processes and access to capabilities that are abusable.
But we’re already at the point where if you manage to talk to a human, mostly you end up speaking to someone with no actual power to resolve your issue - so i think basically the future is just going to suck
Ask yourself what's in their best interest as a business? That's probably what they'll do.
I see LLMs as being capable of making useful distinctions and having a rich action space. They are widely used because their operation is useful, and that can only happen when semantics work well in practice. But useful things that pay for themselves don't need our "essential nature" blessing, they already have persistence by mutual entanglement with us.
esafak•46m ago