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We built ClearWork to reveal how work gets done (not what's in the SOP)

https://www.clearwork.io
2•abrooks43•6h ago

Comments

abrooks43•6h ago
After years working with everyone from startups to billion dollar organizations on digital transformation, we kept seeing the same problem:

Everyone’s trying to redesign processes or roll out new tools—but no one knows how work actually happens across teams and systems. What's on the slides rarely matches reality.

So we built ClearWork—a lightweight browser extension + backend system that captures real user interactions (across apps like Salesforce, Workday, SAP, etc.) to give transformation leaders a clear view of what’s really happening.

Think: • Process discovery for workflows • “Flight recorder” for user journeys • Instant insight into friction, workarounds, and shadow processes

We're still early, but opening up early access to get feedback from builders, operators, and transformation geeks like us.

Would love your take on what we’ve built so far: https://www.clearwork.io

Happy to answer any questions!

falcor84•5h ago
> Further substantiating this trend, PwC research, which examined over 10,500 projects, revealed that only a mere 2.5% of companies successfully completed 100% of their projects.

That's such a strange metric. Of course any company of a nontrivial size cannot (and should not) strive for 100% project completion. It's entirely rational to abandon / roll back some projects, or to treat an 80% completion as good enough, after reaching diminishing returns.

As for what ClearWork does - I'm sorry to say that it sounds to me like exactly the sort of employer spyware that they'd want to use to make it easier to replace employees with $CORPORATE_BUZZWORD.

JohnFen•5h ago
More spyware for workers. Yay.
abrooks43•4h ago
I actually really appreciate that feedback because making sure this is NOT spyware has been a foundational tenant of our build. We only capture interactions when the end user clicks start and stop and is only used on whitelisted web applications.

The processes and tasks in scope of a project are defined by the project team and the activities to "record" as pushed to the end users who click start and stop when they are next completing that activity. We also only capture the activity data and meta data - no screen capture to risk sensitive data exposure.

The true challenge we are tackling is that projects often face substantial monetary and time related set backs from not understanding how their people actually complete their jobs - missed requirements, planning based on an idealized state, not reality, etc. This is a way for the end users to be a part of future technology their people roll out.

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