Yes they can, because data privacy laws forbid collecting data for one purpose and then using it for new ones without notice or consent.

Where I live, garbage disposal is a county contract. You get get whatever company your county has engaged. Do they think people would to move to another county for better garbage disposal?

Multiple times within a few minutes

During a damn incident I was trying to deal with

I left critical feedback. I wish someone would see it and feel ashamed, but it is rather clear that there haven't been decision makers in our industry capable of shame in many years.

If it's anyone other than your bank or brokerage, that seems pretty weird and sketchy.

Which sucks.

It's to the point where, when we broke down in a live lane on a dual carriageway the other day (flat tyre - actually shredded a run flat, newer car so no spare, all lay-bys closed so nowhere to pull off road and couldn't make it to next exit), the police came out and cordoned off the lane and then the AA guy who came and rescued us asked if we could write him a review when the feedback request came through.

Of course, on this occasion I did write him an absolutely glowing review (which he very much deserved, and which I was more than happy to do), because this was an incredibly dangerous situation - potentially life or death. I also sent a thank you to the local police force that helped us out.

But that's the point: it was life or death. It really mattered. So of course I wanted to say thank you, and the feedback mechanism provided a decent way to do that.

But most of these feedback requests are for things that don't matter that much, if at all, and are no better than spam, because of course everybody asks for it for every little interaction nowadays... and it's just endlessly tiresome.

So, yes: please stop.

(Btw, as someone who worked in market research for 7 years I can tell you that CX reviews skew towards the extremes - either very positive or very negative - and that you're much more likely to get a review if someone has a bad experience than if they have a good one. As a result, whilst these reviews can be good for qualitatively highlighting specific problems that might need to be solved, deriving any kind of aggregate score from them and expecting that to be representative of the average customer's experience is a fool's errand. Please don't do it. [Aside: I know, I know - this will stop no-one but I'd feel remiss if I didn't point it out, especially on this site where a lot of you will - I hope - get the point and apply it in your own businesses.])

Vscodium, and Claude replacement. And its abliterated to boot, so no censorship and garbage.

What is going on over there at Anthropic?

If it was just one app every now and then. But instead it's (nearly) everything you buy, every restaurant you go to, every app you use, every doctor you see, every hotel you stay at, etc.