You can call 1-800-CHATGPT if you want, but there’s clearly still a place for this service.
I suspect something similar would happen to podcasts for me, maybe sooner than I am hoping for. And podcast player apps.
Wonder how many queries which the university is calling can now be automated
https://wgntv.com/news/cover-story/fine-arts-building-manual...
Of course, observation towers tend to have elevator operators too.
https://www.youtube.com/watch?v=BiP0FpY88E4
The song is naturally called Elevator Operator.
Back in the early 2010s when I was going to Auburn, the smartphone internet was still pretty young. It wasn't uncommon to call the Foy info desk to settle an argument.
Really makes me want to swing back to Auburn for a visit. War damn Eagle!
I believe those of us who were around from then to now experienced peak information. We went from having to look things up in libraries to being able to find anything with a Google search. We're on the downward slope now. Business models have changed, spamvertisers are winning the war against search, and generative AI slop is already the dominant source of "content", ensuring the genie can never be put back. This is not an anti-AI rant, it is just an acknowledgement that like so many things, we were foolish to think that access to information was just going to keep getting better. I did not expect that in my lifetime, I would see the best it was ever going to be.
Maybe in the future, calling a trained human for help will be the only way to sort through the mountain of infogarbage to find something. Or we'll have to go back to the library.
More optimistically, I hope doubt about know whether you are dealing with a real person or an LLM will encourage people to be more social offline.
I had the opportunity to work the Foy Desk a few times during my undergrad at Auburn in the early 2000s - mostly as a volunteer while the regular workers would be in meetings. At the time we had a multi-page list of common questions and answers, the Internet (as it was then), as well as access to university computer systems for things like class schedule lookups.
The most common questions I got then were from other students, most around when a certain class started or where it was located. This is was the early 2000s and, while a lot of this was available via OASIS (the Auburn student system) for any student, many either didn't have the computer savvy to use it or ... didn't have a computer at home at all!
The most unusual call I took was from a student who was lost in Haley Center (the largest building on Auburn's campus - at the time, not sure about now as I haven't been back in decades - and somewhat difficult to navigate if you aren't familiar with its layout). The poor kid sounded absolutely panicked. I actually had to pull up a map and walk the him turn-by-turn until he found the main hallway again.
As an aside, it's neat to see a few other Auburn alums on here. WDE!
timcobb•3h ago
GuB-42•1h ago
Do you mean it is not analog and latency is higher as a result? Then yes, it matters. I hate latency in voice calls, I already went into arguments because of that.
I remember in a remote work meeting, we had a frantic discussion, with some disagreements and strong opinions, but it was productive and purely technical, nothing personal. But then someone angrily told me "stop interrupting me!", the thing is, I wasn't, and then, I realized that the latency was messing with us. Because of the latency, from her point of view, I interrupted her, and from mine, she interrupted me. That's when I realized how much it mattered, we simply can't have a normal conversation with high latency. Either we deliberately take turns, as if it was a traditional 2-way radio communication, or we may get these awkward situations, neither feel natural.
High latency can be as little as 100ms (corresponding to about 30m of distance in real life).
toast0•1h ago
Digital teleophony doesn't imply significant latency. PRI calling (T1/ISDN) is digital, but the sampling delay is minimal, and it's sent one sample at a time, so there's no packetization delay.
VoIP tends to run a codec with sampling/encoding delays, and tends to be at least 20ms packetization, and then you have a jitter buffer and probably input and output buffering too.
tcoff91•3m ago
myself248•22m ago
It used to be that if you had two landlines in a large room, you could call one from the other, and your voice would go into one phone, electrically go across town into the switch, back out the other line, and out the other phone, before the soundwaves traveled the length of the room. It was _so_ good.