The cost of the shoes is what is counted twice.
> ... cost of the shoes, gone $70.00
Uhh, this logic is wrong. You lost the shoes either way. The chargeback didn't cost you the shoes.
From an opportunity cost perspective, the chargeback itself cost you $129. Since that's the refund you sent back to the buyer. But you still no longer possess the shoes, and still paid the associated fees, regardless of whether that refund had happened or not.
From a real net worth perspective, the entire process of shipping out shoes that get charged back costs you $70 plus payment and shipping fees. Since before the ordeal, you had shoes worth $70, and afterwards you no longer possessed them and have also paid fees.
brudgers•4h ago
One important lesson is I have to charge more than the cost of postage to pay for shipping.