For a while now I've wondered how valuable this really is for crowdsourcing of sentiment and opinions. We went from yahoo answers to reddit and now to this. Those previous ways of getting input were notoriously full of trolls and ulterior motives, but maybe a one-on-one conversational format with no distractions is a higher quality source? Is it a feature or a bug that the LLMs are biased in favor of whatever junk their owners want?
Then I got nervous if IT reads our prompts and felt very sheepish if they would be seeing my asking it that.
Then there is the money aspect. Too many people don't have the money for psychological treatment. Having a cheaper alternative will help. Unless we actually start thinking outside the box here we won't solve mental illness and so all tools should be used.
If these numbers were "of people who regularly use GenAI chat tools" then I'd be surprised it was quite so high already, but not shocked and would find it completely believable.
But this seems to be "of all people surveyed", which I'm rather skeptical of - unless their sample was very biased (as an extreme example, if they recruited people to the survey only by linking to it in ChatGPT ads, but there are plenty of less extreme ways to get a sample group that's way more likely to use AI than a genuinely random sample of the whole population).
It's also worth noting (and perhaps somewhat explains numbers seeming so unrealistically high to me) that, unless I've misunderstood, "turn to AI for psychological support" isn't necessarily "using AI as a therapist", it could be uses as minor as asking "Can exercise help with my depression?" or "If I think I am having a nervous breakdown, should I talk to a doctor?"
If you have baseline epistemic hygeine you'd also recognized this as a B2B sales pitch: Axa sell group health, employee-assistance, and corporate wellbeing products.
The problems we have with our psychology often involve deviation from the normal or desirable state, so a robot that spits out a cheap reversion to the mean can be really helpful.
My flavor of this is somewhat autism-coded, but it generalizes well. EG people who aren't used to negotiating, valuing themselves, etc. Obviously LLMs output hallucinated dogshit and occasionally dangerous nonsense.
But it must be admitted: a lot of our psychological hiccups can be solved by the thoughtless, typical advice.
38% putting them over professionals is nuts though. I would much rather have the real thing, but it's $200/hr and asleep at 3am.\
Two out of three people believe that this exposure has several negative, even if moderate, effects on their mental health."
5-6 hours excluding work and study is mental. I know "touching grass" isn't exactly a professional treatment plan, but instead of spending more time in front of a screen to fix mental health issues have we tried prescribing people to actually go out?
If you're working eight hours, sleep seven, and maybe spend an hour or two cooking and doing daily chores, there's not even enough time left to exercise. no shit it's having a bad effect on their mental health, most of these people don't need a therapist, they need sunlight and their phone taken from them
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