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Claude for Commerce Agents

https://claude.com/blog/claude-for-commerce-agents
17•ashazal•3h ago

Comments

RugnirViking•48m ago
that example of getting wooden blocks for a 9 year old child isn't going to go down well.

Thats more of a 2 year old thing...

I'm also a little worried about their example of "two buyer messages contain instructions to refund and reprice the store" - the intent is clearly to show the agent refusing the command, but the fact it has made it into it's context here shows this is a terrible idea

conception•27m ago
I know what you’re saying buuut https://www.areaware.com/collections/blockitecture is amazing and really fun. A 9 year old may scoff but a 29 year old might see new desk decor.

This has nothing to do with Claude - just showing neat things out into the world for people to find.

theturtletalks•36m ago
Claude is finally entering the agentic commerce race, but as a buyer, why would I want to limit myself to stores Claude or even ChatGPT whitelist? LLMs are slowly eating away the moat that marketplaces have since an agent in the terminal can scour the web and find the product you need without the product search dark patterns and sponsored products everywhere.

Automating the checkout is tricky, but with WebMCP, I feel like agents will be able to go and checkout directly on websites soon. I myself am building an open-source agentic commerce chat that uses MCP-UI under the hood and brings the full checkout experience to the chat.

timothydl•19m ago
I would suggest that bringing the "full checkout experience" to chat is backward thinking--that approach adds more friction than a traditional checkout. The ideal flow is when checkout happens behind-the-scenes and the chat is simply a confirmation of purchase.
varispeed•15m ago
I would rather not let agent use checkout. I think they are not "smart" enough to tell scam from real website apart. Even recently Claude/Opus referred me to scammers website telling me to buy a product there.
MatekCopatek•10m ago
Anyone else worried about the premise of Anthropic selling specific agentic tools that also use their models underneath? My first thought is apps on the iPhone that got banned after Apple introduced an official option with the same functionality in a new iOS.

I'm not sure I would risk building an agentic app that competes with this on Anthropic models out of fear of that scenario.

Gecko4072•7m ago
>Retailers running shopping agents on Claude have seen carts up to 35% larger and shoppers 60% more likely to complete a purchase.

I feel like this is a messed up thing to brag about. From dark patterns now to whatever this is. Like a dark nudge from something that can appear intelligent, acting as a person, with the goal of selling more and more.

hmokiguess•5m ago
Who is still using Anthropic seriously, their price and limits are ridiculous these days, you can't get anything done unless you're paying top dollar on a metered pricing at ridiculous levels. Subscriptions only get you frustrated, and any agentic pipeline that needs to make a profit, that has actual margins, I seriously doubt is using any of their models.

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